Holaki 12V Ride on Car Toys UTV, Kids Cars Wheel Electric Power with Remote Control, USB, Bluetooth, Music, 4 Wheels Suspension, LED Light, 2 Seater Electric Vehicles for Boy Girl Age 3-6
Expected Delivery on - .
Holaki 12V Ride on Car Toys UTV, Kids Cars Wheel Electric Power with Remote Control, USB, Bluetooth, Music, 4 Wheels Suspension, LED Light, 2 Seater Electric Vehicles for Boy Girl Age 3-6
Product Details
Give your little adventurer the thrill of the outdoors with this 12V Ride-On UTV Truck for Kids. Certified for safety (ASTM F963 & CPSIA), it combines durability and fun with 4-wheel drive, front & rear shock suspension, and parental remote control. Kids can enjoy up to 60 minutes of off-road fun with lights, horn, and music player, while parents stay worry-free with remote operation. Perfect for children ages 3–6, this ride-on truck makes an exciting and safe gift they’ll never forget.
➤Specification:
- Material: Polypropylene
- Battery: 12V 7Ah
- Product Dimensions: 45.3"D x 28.4"W x 24.4"H
- Product Weight: 35.71
- Doors: Dual Doors
- Lights: Front Headlights, No Rear Tail Lights
- Remote Control: 2.4G Bluetooth Remote, Three-Speed Remote Control
- Body Functions: One-Touch Start Button, Forward/Backward/Stop Buttons, High/Low Speed Buttons, Individual Light Button
- Car Speed: 2.2-4.6 km/h
- Suspension: Front and Rear Suspension
- Steering Wheel: Left Horn, Right Music, Press-to-Operate Steering Wheel
- Music Panel: USB Port, TF Card Slot, AUX Port, Built-in Music Player, Play/Pause Function
- Other Features: No Towing Wheels Underneath, No Corresponding Handle on the Hood
➤Safety Tips:
1. To ensure children's safety, always keep children within sight when using this toy car.
2. Children, especially those under 3 years old, should use and drive this toy car under adult supervision.
3. To ensure safety, the toy car cannot be started or used while charging. After charging is complete, unplug the charger.
4. Before using the remote control mode, press and hold the button on the remote control to pair the remote with the toy car. The remote control should be operated by an adult.
➤Notes:
1. Because some children grow faster than others, please check product sizing before purchasing and consider your child's actual size and age.
2. If you have any product questions, please contact customer service or email us and we will promptly assist you.
-
Certified Safety – Meets ASTM F963 & CPSIA safety standards, with 4-wheel drive and front/rear suspension for stable, secure rides.
-
Powerful 12V Battery – Equipped with a 12V 7Ah battery, 3 adjustable speeds, and forward/reverse function, offering up to 60 minutes of playtime per charge.
-
Parental Remote Control – Allows parents to safely operate the ride-on when children cannot control it themselves.
-
Realistic Driving Fun – Openable doors, horn, headlights, decorative windshield, and built-in music player provide an authentic UTV truck experience.
-
Perfect Gift for Kids – Compact size designed for children ages 3–6; supports two seats, making it a fun and exciting outdoor adventure companion.
Shipping
Shipping Policy
Thank you for choosing Holaki! We are committed to providing clear and efficient logistics services. Please carefully review the following policies.
Order Processing Time
- It is the time from when your order is placed (and payment confirmed) until we hand it over to the carrier.
- All orders are processed, packaged, and prepared for shipment within 2-3 business days.
- Orders placed on weekends or U.S. federal holidays will be processed on the next business day.
- Our warehouse operates Monday–Friday during standard business hours (excluding holidays).
Shipping Time
- All products ship from our U.S. warehouse.
- Standard shipping takes 5-10 business days (excluding processing time).
- Minor delays may occur in remote areas or during peak holiday periods.
Note: Shipping times are estimates only. Actual delivery may be affected by weather, high shipping volume, carrier issues, or unforeseen circumstances. Total Delivery Time = Processing Time + Shipping Time
Shipping Methods & Tracking
- We partner with reliable carriers including UPS, FedEx, and USPS.
- Once your order ships, you will automatically receive a shipping confirmation email containing your tracking number.
- You can monitor your package’s progress at any time using the provided tracking link.
- Tracking information usually updates within 24–72 hours (may take longer during busy periods or holidays).
Shipping Zones
- We currently ship only to the continental United States (excluding Alaska, Hawaii, Guam, and other U.S. territories).
- If your shipping address is in an unsupported area, we will contact you before processing the order to discuss possible solutions.
- We do not ship internationally at this time. Thank you for your understanding.
Shipping Fees
- Orders over $60: Free shipping
- Orders under $60: Flat rate of $9.90
- No hidden fees or surcharges.
Shipping Delays
Delivery times may be extended due to factors beyond our control, such as:
- Extreme weather or natural disasters
- Carrier delays or operational issues
- Peak shopping seasons (e.g., Black Friday, Christmas)
- Incomplete or incorrect delivery addresses
If your order is significantly delayed, please contact us immediately — we’ll check the status with the carrier and assist you promptly.
Address Changes
- If you need to modify your delivery address, please contact us within 12 hours of placing the order.
- Once the order enters the shipping process (label created), address changes are no longer possible. In such cases, please contact the carrier directly.
Contact Us
For any questions about shipping, tracking, or your order, feel free to reach out:
Phone: +1 6072308528
Email: support@holaki.co
Address: 6635 S Dayton St, Ste 310
Greenwood Village, CO 80111
We will respond as quickly as possible and help resolve any issues. Thank you for shopping with Holaki!
Refund policy
Refund & Exchange Policy
Welcome to Holaki. We are committed to providing our customers with a clear and transparent return and refund process. Please carefully review the following policy.
1.Returns
We offer a 30-day return policy, meaning you have 30 days after receiving your order to request a return.
To be eligible for a return, the item must:
- Be in the same condition as when received
Be in the original packaging
Include the receipt or proof of purchase.
2. How to Initiate a Return
To return an item, please contact our Customer Support team:
📧 support@holaki.co
Once your request is approved, we will provide you with:
A return address within the United States
Detailed return instructions
⚠️ Items returned without prior authorization will not be accepted.
3. Damaged, Defective, or Incorrect Items
Please inspect your order immediately upon delivery.
If your item is damaged, defective, or incorrect, contact us immediately at: support@holaki.co.
In such cases, we will cover the return shipping cost.
We will assess the issue and arrange for a replacement or refund based on the circumstances.
4. Return Shipping Costs
Non-quality-related returns (e.g., change of mind):
Customers are responsible for return shipping costs.
Quality-related issues (damaged, defective, or incorrect items):
We will cover return shipping costs.
Original shipping fees (if applicable) are non-refundable.
5. Non-Returnable Items
The following items are non-returnable:
Clearance items
Gift cards
Custom or personalized products
Perishable goods
Hazardous materials, flammable liquids, or gases
If you are unsure whether your item qualifies for return, please contact us before initiating a return.
6. Exchanges
The fastest way to receive alternative items is:
Please follow the above process to return the original item.
Once your return is approved, place a new order.
7. Refunds
After receiving and inspecting your return, we will notify you of the approval status.
Approved refunds will be processed back to your original payment method.
Refunds will be completed within 10 business days of approval.
Please note that banks or credit card companies may require additional time to complete the refund.
If it has been more than 15 business days since your refund request was approved, please contact us at: support@holaki.co.
Exchange Policy
Thank you for choosing our products. To ensure your shopping experience, we have established the following exchange policy. Please read carefully before requesting an exchange.
1. Eligibility for Exchange
We support exchange requests under the following conditions:
- Exchange request submitted within 14 days of delivery receipt
- Item is unused, uninstalled, stain-free, and undamaged
- Item retains complete original packaging (including accessories, manuals, labels, etc.)
Non-customized items; non-clearance/discounted items
⚠️ Exchanges cannot be processed for items showing signs of human damage or obvious usage.
2. Non-Exchangeable Situations
Exchanges are not supported under the following circumstances:
Exceeding the exchange request period
Customized products / personalized products
Clearance, discounted items, or products labeled “non-returnable/non-exchangeable”
3. Exchange Process
First, contact our customer service team via email:
support@holaki.co
Provide the following information:
Order number
Reason for exchange
Product photos or video (if issues exist)
After confirmation that the exchange meets requirements, customer service will provide the exchange address and instructions.
Do not return the item without prior confirmation, as it may not be processed.
4.Shipping Fee Policy
Quality Issues / Incorrect Items:
We cover all shipping costs for both return and replacement.
Non-Quality Issues (Personal Reasons):
For subjective reasons (e.g., dislike, wrong size/model),
customers are responsible for all shipping costs.
5. Replacement Timeline
After receiving and inspecting your returned item,
we typically ship the replacement within 3–7 business days.
Delivery times for replacement items depend on actual carrier processing times.
6. Important Notes
Replacements are limited to the same product model with different specifications/sizes (if in stock).
If the requested replacement item is out of stock, we may suggest a refund or exchange for an equivalent-value item.
This policy applies to orders placed through our official website.
Contact Us
For any questions regarding returns or refunds, please contact:
📧 support@holaki.co